Frequently Asked Questions


BUILD TRUST.
PREVENT FRAUD.


1

Why is Varsgen better than its competitors?

Perhaps a better way to answer this question is that we are different than many of our competitors because we were designed and built by merchants for merchants. Our applications are:

Simple to implement;
Flexible to meet merchant needs;
Extremely cost effective;
Loaded with timely and effective analytics with insights;
Efficient with chargeback support; and
A partner not just a SaaS tool.

Varsgen is not just a SaaS tool but we are your partner in building trust with your customers and preventing fraud.
2

How difficult is Varsgen to install and use?

We know most merchants are not IT or fraud experts. Therefore we designed implementing this as simply as possible. Our platform takes a minimum of integration effort. In fact, some customers have it up and running in a matter of hours. Once integrated and tested, Varsgen is easy to use and maintain, even by merchants with no fraud prevention experience. We are with you every step along the way to make sure you are getting the most out of Varsgen’s services.
3

What payment types and platforms does Varsgen support?

Varsgen works independently of payment type and can support any payment type that you do. We see payments from around the world each day. Varsgen supports ecommerce platforms such as Magento, Shopify, and Oracle ATG and several others. We are adding new platforms daily. If you want to know about the platform you use, contact Varsgen today.
4

Will using Varsgen slow down the processing time?

Absolutely not. Varsgen responds in an average of just 300 milliseconds, making it completely transparent to users. This means the checkout process and user experience are unaffected by Varsgen fraud detection screening.
5

How much does Varsgen cost?

Varsgen’s pricing is based on how often you use our service. We believe in pricing based on your use and not on overcharging for services you do not use.
6

Does Varsgen offer training and ongoing support?

Yes. We help merchant’s get up and running to make sure they are taking full advantage of Varsgen’s services. Varsgen can also tackle the chargeback process for you. Contact us to set up a discussion.
7

As a Gateway, can Varsgen reduce fraudulent transactions that I process?

Yes. Varsgen can reduce the risk associated with all of a processor's or gateway's merchants; thereby reducing risk and assisting in backend underwriting procedures. This also gives processors an in-depth view of where their risk is within their merchant portfolio. Processors have the option of offering Varsgen’s fraud prevention services as a value-add for their merchants, or charging a fee for the service.
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